Customised Learning Solutions Specialist

Who we are:

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
 

Current Opportunity: Customised Learning Solutions Specialist

Location: India
Salary: 7-7.5 lacs per year plus competitive benefits offering
Onsite/Hybrid/Remote: Hybrid or remote depending on your proximity to our Bangalore office

What you will do:

The Customised Learning Solutions Specialist will assist the Global Learning Solutions department to deliver learning events to clients around the world. This position will report to the Learning Events Team Leader. We are looking for a strong Learning Solutions Specialist who has exceptional organizational skills and can manage multiple tasks at any one time. This person will need to have excellent attention to detail and interpersonal skills.

Responsibilities:

• Coordinate global training requests (onsite or online) as per WPO clients’ requests.
• Confirm training logistics with Account Managers and Trainers.
• Select and brief the appropriate trainer to meet client training requests.
• Liaise with local trainers to ensure that training is effectively localized.
• Act as subject matter expert regarding our offering of Trainings and orientations.
• Do small customizations to orientation presentations for managers and employees.
• Create a promotional flyer to provide to Client to announce the training session.
• Prepare Powerpoint presentations for trainings.
• Ensure that translation of presentations complies with the WPO Translation Policy.
• Ensure all event details in respective UCMS Workplace Event are documented.
• Generate satisfaction results in PowerBI and provide satisfaction reports to clients.
• Provide a training summary to the client and account manager following the training session.
• Host online live webinars or pre-recorded sessions.
• Work within specific timeframes for completion of certain Workplace Events activities.
• Achieve a 98% error free rate for all items completed for distribution at client locations.
• Participate in GLS Ad hoc projects.

Qualifications/Skills:

• Minimum of a Bachelor’s degree in a related field.
• High proficiency with skills in Microsoft Excel, Word, PowerPoint, Outlook, UCMS, GoToWebinar, JIRA, Visio & SharePoint.
• Expertise in establishing & maintaining data quality standards.
• Fluency in languages other than English is highly preferred.
• Strong overall communication skills, presentation, facilitation, and diplomacy skill
• Exceptional organizational and administrative skills.
• Excellent communication skills both written and verbal including sensitivity to working with individuals of different languages and levels of English proficiency.
• Be a good team player.
• Strong aptitude for technology and attention to detail.
• Appreciation for cultural diversity.
• Flexibility to work in a variety of time zones.
• Ability to work in a fast-paced global environment.
• Ability to multi-task, managing multiple initiatives concurrently.
• Ability to problem solve quickly and creatively.

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive.  We will continue to take action to ensure we achieve equitable and measurable outcomes.
 
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience
 

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).